“Education” for the 2020–2021 school year

Photo by Susan Yin on Unsplash

Following a Thanksgiving we all never expected, the following are worth reflecting on and sharing gratitude.

The technology we were responsible for provided flexibility for the entire community to work, learn, and remain in communication during the spring, summer, and fall months.

Google GSuite provided flexibility, communication, and resources to maintain an efficient working environment.

Zoom allowed for continued “face-to-face” interactions with team members, faculty, and students.

Slack and Asana assisted the technology team in tracking, communicating, and reviewing topics or individuals that required attention.

Zendesk afforded the team a centralized place to review, delegate, and communicate with the community.

Cisco and Darktrace provided infrastructure and systems to access resources internally and externally efficiently.

The technical support team was fundamental to being available, quick, and thoughtful in their responses to the community’s needs. The team showed compassion and empathy with the community.

Reviewing the last months and years, health, empathy, and supporting each other remains critical during these times.




Technology professional

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

Black Education Tragedy & Fraudulent Diplomas

Campuswire Featured: PSYC 149 / BBB 249 at UPenn

An Open Letter to the Randolph Town Council — There’s a Torrential Storm: Use the “Rainy Day” Fund

Student Success in College Starts in High School | XQ Institute

What is The Zocial Network?

For Curious Thinker

Opening Schools

Teaching in a Pandemic: Epilogue

Up to No Good

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Scott Adamson

Scott Adamson

Technology professional

More from Medium

Can One Startup Scale Rural Health?


What Does Customer Service Mean To You?

How To Write A Good Speech?